Privacy Policy

Last updated: January 2026. This policy describes how Zaruro collects, uses, and protects your personal data when you use our platform.

1. Information We Collect

We collect information you provide directly: name, phone number, email address, service address, and payment details when you book a service. We also collect usage data — pages visited, services viewed, booking history — to improve your experience.

2. How We Use Your Information

• Process and fulfill your service bookings
• Communicate booking updates, OTPs, and service reminders
• Verify your identity and prevent fraud
• Improve platform, personalize recommendations
• Comply with legal and regulatory obligations

3. Data Sharing

We share your information only with:

• Service professionals — name, address, and phone number needed to complete your booking
• Payment processors (Cashfree) — for transaction processing
• Regulatory bodies — as required by law

We never sell your personal data to third parties.

4. Data Security

We implement encryption in transit (TLS 1.3), encrypted storage, access controls, and regular security audits. Payment data is handled directly by Cashfree — we never store full card details.

5. Data Retention

We retain your data as long as your account is active. Booking records are kept for 6 years to comply with tax and legal requirements. You may request deletion by contacting us.

6. Your Rights

Under Indian IT Act and applicable privacy laws, you have the right to access, correct, or delete your personal data. To exercise these rights, email us at support@zaruro.com.

7. Contact

For privacy-related inquiries: support@zaruro.com or visit our Contact page.