Security
Zaruro takes data protection and platform security seriously. Here is how we keep your information and transactions safe.
Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256. Payment information is handled entirely by Cashfree Payments (PCI-DSS compliant) — we never store raw card numbers.
Background Verification
Every professional on Zaruro undergoes identity verification including government ID checks and background screening. This ensures only verified individuals access your home.
Access Control
Strict role-based access controls limit internal staff access to user data. Multi-factor authentication is enforced for all administrative accounts. Logs are monitored for unauthorized access attempts.
OTP Verification
All sensitive actions — login, booking confirmation, profile changes — require OTP verification sent to your registered mobile number. Learn more on our OTP & Verification page.
Security Audits
We conduct regular vulnerability assessments and penetration testing. Our infrastructure is monitored 24/7 for threats. Security patches are applied within SLA windows.
Report a Vulnerability
Found a security issue? Email us at support@zaruro.com. We take all reports seriously and respond within 48 hours.