Contact Us
Have a question, feedback, or need help? Reach out to us through any of the channels below. We typically respond within 24 hours.
Customer support:
support@zaruro.comGrievance redressal:
support@zaruro.comBusiness inquiries:
support@zaruro.comHuman Before Resource Private Limited
Newtown, Kolkata
West Bengal, India
Registered under the Companies Act, 2013
Grievance Officer
In compliance with the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, we designate the following Grievance Officer:
Grievance Officer
Email: support@zaruro.com
Response Time: Within 48 hours (excluding Sundays and public holidays)
The Grievance Officer is responsible for addressing concerns related to user data, platform usage, service quality, and any violations of applicable laws.
Common Inquiry Categories
- Booking Support: Issues with booking, cancellation, rescheduling
- Payment Support: Failed transactions, refund status, billing questions
- Account Support: Login issues, profile updates, account deletion
- Service Feedback: Compliments or complaints about service professionals
- Technical Support: App or website issues, OTP not received, error messages
- Business Inquiries: Partnerships, professional registration, media inquiries
For urgent issues, we recommend emailing support@zaruro.com with your registered phone number for faster processing. You can also visit our help page for FAQs.